Privacy Policy

Last updated: July 8, 2024

1. Scope and Applicability

This Privacy Policy applies to My Universe mobile applications and related services. It governs the collection, use, and protection of personal information for users worldwide, including those in the European Union and United Kingdom under GDPR and UK GDPR.

2. Information We Collect

When you use My Universe, we collect the following categories of data:

  • Account Data: Email address, username, profile information, authentication data (including through Google, Facebook, or Apple sign-in)
  • Content Data: Live stream content, chat messages, fan interactions, follower relationships, and user-generated content
  • Usage Data: Device information, IP address, browser type, operating system, app usage patterns, and technical parameters
  • Communication Data: Support requests, feedback, and correspondence with our team
  • Marketing Data: Preferences and responses to promotional communications

3. How We Use Your Information

We process your personal information for the following purposes:

  • Service Provision: Account registration, authentication, and app functionality
  • Content Delivery: Facilitating live streaming, fan interactions, and community building
  • Platform Improvement: Analyzing usage patterns and improving our services
  • Safety and Security: Preventing abuse, fraud, and ensuring platform safety
  • Marketing: Sending promotional communications and personalized recommendations
  • Legal Compliance: Meeting legal obligations and protecting our rights

4. Data Access and Sharing

We may share your information in the following circumstances:

  • With Your Consent: When you explicitly agree to share information
  • Service Providers: With trusted third-party service providers who help us operate the platform
  • Legal Requirements: To comply with legal obligations, court orders, or government requests
  • Safety and Security: To protect our rights, prevent fraud, or ensure user safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

  • Account data is retained until you delete your account, plus up to 5 years thereafter
  • Content data may be retained for platform integrity and safety purposes
  • Some information may be retained longer for legal compliance or legitimate business purposes

6. International Data Transfers

Your information may be processed and stored in the United States and other countries. We ensure appropriate safeguards are in place, including Standard Contractual Clauses for transfers to countries without adequacy decisions.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request copies of your personal information
  • Rectification: Correct inaccurate or incomplete information
  • Erasure: Request deletion of your personal information
  • Restriction: Limit how we process your information
  • Data Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent for processing where applicable

8. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date.

11. Contact Information

If you have questions about this Privacy Policy or want to exercise your rights, please contact us at:

  • Email: admin@getdan.app
  • For EU/UK users: dpo@getdan.app

You also have the right to file a complaint with your local data protection authority.